To the Editor:
Graceland University story in the
September issue really caught my attention. It didnt surprise
me one bit that the IT staff at a university pulled off a data
migration that the vendor recommended against. What really jumped
out at me was the part about Jenzabars support fees increasing
so much that Graceland is actually considering a return to a
home-grown system. I think theres another story to be told.
Developing a system is incredibly expensive and usually requires more
time than an administration is willing to wait. (Ive heard
rumors that the Jenzabar support costs increased as much as 26
percent from last year to this year.)
Thanks to the saddest day in
computing history (11/14/01), many people will look to software
packages as they are forced off the 3000 platform. Perhaps there is a
story or two regarding the costs of software packages and the
hidden costs of training and on-going software
maintenance. Many small organizations choose to delay hardware
upgrades of home-grown systems until their budget allows. With a
software package, that may not be an option if you want to remain on
County Junior College
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