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March, 1999

Some HP 3000 users who acquired their systems within the past three years do not currently enjoy HP software support services. It seems the only way their HP 3000 systems will continue to work beyond December 31, 1999 is if they purchase “return to support” for up to 18 months of back support fees in order to acquire MPE/iX 5.5 with patches or MPE/iX 6.0 — both Y2K-compliant.

Does HP plan to offer these customers a free upgrade to a Y2K-compliant version of MPE/iX — as it did for all of its HP 9000 customers with the offer of a free upgrade to HP-UX 10.20?

Kristy Ward, HP SSD: Yes, we will provide a free upgrade to Y2K-compliant versions of our software if they were purchased within the last three years, regardless of whether they’re on support or not.

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